Job: Crime Victim Caseworker – Albany County


Title Crime Victim Caseworker – Albany County
Job Information

The Albany County District Attorney’s Office is seeking qualified candidates to fill two positions with the Office’s Crime Victims Unit. The Office is looking to hire one individual for Supervising Crime Victim Caseworker and one individual for Crime Victim Caseworker. Please see below for job descriptions and qualifications. All applicants should submit a cover letter and resume to: Albany County District Attorney’s Office, 6 Lodge Street, 4th Floor Albany, NY 12207 attention to: Amanda Kyle-Sprague. You may also e-mail documents to Amanda.Kyle-Sprague@albanycountyny.gov . All application materials should be received by the District Attorney’s Office no later than Friday August 16, 2019.

Crime Victim Caseworker

DISTINGUISHING FEATURES OF THE CLASS: Receives and records information from crime victims and provides agency services to victims and others affected by crime. Services involve advocacy and claims assistance for victims and others affected by crime to determine the kind of assistance needed. Workers also provide follow up and referral service. Work is performed under the general supervision of the Supervising Crime Victims Caseworker. Does related work as required.

TYPICAL WORK ACTIVITIES:

 Meets with crime victims to determine type of assistance to provide to victims affected by crime;
 Refers victims to appropriate human services agencies for assistance such as counseling, therapy and legal services, etc.;
 Provides crisis intervention for the emotional support of crime victim’s needs;
 Aids victims in filing Family Court petitions etc.;
 Assists crime victims in understanding court proceedings, criminal charges and Family Court petitions;
 Files New York State Office of Victim Services (OVS) claims for the victim/s to receive compensation for crime related losses;
 Advocates for the crime victim/s in criminal justice process;
 Aids and advocates for victims of domestic violence;
 Records information from local crime reports and prepares reports of services provided;
 Meets with victims in the office, court and police station;
 Accompanies victims to the courts, at various locations;
 Participates in scheduled volunteer training sessions and contacts volunteers when needed;
 Represents agency at meetings with the public or professional groups concerning crime victims;
 Maintains case files and reports;
 Keeps records and makes reports.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
 Working knowledge of the Criminal Justice System; working knowledge of information collection techniques obtaining information through structured forms;
 Working knowledge of human service agencies and services provided by various agencies;
 Ability to learn and apply the working procedures and operations of the criminal justice system;
 Ability to compile data;
 Ability to assist in the preparation of various forms;
 Ability to establish and maintain good working relations with others;
 Good judgment;
 Compassion;
 Sensitivity;
 Physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS: EITHER:
A. Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree in criminal justice, human services, psychology, sociology or closely related degree; OR,
B. Graduation from a regionally accredited or New York State registered college with an Associate’s Degree in criminal justice, human services, psychology or sociology and two years of advocacy experience.

SPECIAL REQUIREMENT:
Eligibility for and possession of an appropriate New York State Driver’s License issued by the State of New York.
Juris. Class: Competitive
Revised: 07/05

SUPERVISING CRIME VICTIMS CASEWORKER

DISTINGUISHING FEATURES OF THE CLASS: Participates in and supervises employees and volunteers engaged in providing court advocacy services to crime victims and others affected by crime. Incumbent is responsible for identifying eligible crime victims and providing services, human and legal services referrals, compensation claims assistance, consultation with Assistant District Attorney’s and court advocacy. Incumbent reviews work of subordinate staff to ensure contract compliance with Office of Victim Services and New York State’s victim compensation law. Work is performed under the general supervision of the Albany County District Attorney or the DA’s designee. Direct supervision is exercised over Crime Victims Caseworkers and volunteer staff. The performance of incumbent’s duties may include night and weekend work. Does related work as required.

TYPICAL WORK ACTIVITIES:
 Participates in and supervises, schedules and reviews the work of subordinate staff engaged in the providing of agency services to victims and others affected by crime;
 Supervises daily activities of program to ensure contract compliance;
 Assists victims in criminal courts throughout the county, in the office, or by telephone to determine the type of assistance required.
 Assists crime victims in understanding court proceedings, filing appropriate paperwork, understanding criminal charges, securing Orders of Protection, identifying victims preferences in court outcomes as necessary;
 Participates in the development and implementation of program policies and procedures; Schedules subordinate staff to provide court accompaniment to crime victims, participates as necessary;
 Advocates for the client in court and with Assistant District Attorney’s;
 Maintains professional contacts with human and legal service providers to secure assistance and services for crime victims;
 Assists the crime victim in obtaining petitions for family court and for custody issues;
 Participates in the on-the-job training sessions for employees and volunteers;
 May represent the agency by speaking publicly at community meetings with professional groups or the general public;
 Responsible for office supply maintenance and employee time-keeping functions including accrual use approval/disapproval;
 Maintains files and records, as required.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
 Thorough knowledge of the practices and principles of community services program administration;
 Good knowledge of the criminal justice system as it relates to crime victim programs;
 Good knowledge of the human and legal services available to crime victims;
 Good knowledge of personal information gathering and counseling techniques;
 Ability to train others;
 Ability to plan, supervise and review the work of others;
 Ability to deal effectively with community, as well as, the government agencies;
 Physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS:
OPEN COMPETITIVE: EITHER:
A. Graduation from a regionally accredited or New York State registered college or university with a Master’s Degree in criminal justice, human services, sociology or nursing or closely related field and one (1) year of supervisory experience involving the advocacy for clients in social services, criminal justice, mental health or similar type of agency; OR,
B. Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree in criminal justice, sociology, nursing, human services or closely related field and three (3) years of supervisory experience involving advocacy for clients in social services, criminal justice, mental health or similar type of agency.

NOTE: Volunteer experience will be given prorated credit based upon a review of the qualifying experience.

PROMOTIONAL:
Immediately preceding the date of examination, thirty-six (36) months’ permanent competitive class status as a Crime Victims Caseworker in the agency where the vacancy, or anticipated vacancy, exists.

SPECIAL REQUIREMENT:
Eligibility for and possession of a valid New York State Motor Vehicle Operator’s License at the time of appointment.
Juris. Class: Competitive
ACCS Adopted: 09/06
Revised: 01/10

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